Celestial Touch Policies
"Whatever you are, be a good one."
-Abraham Lincoln (February 12, 1809 - April 15, 1865)
Making an appointment for a Reading or Reiki session is as simple as picking up your phone and calling 845.244.1767 between the hours of 10:00 am and 7:00 pm Eastern Time. Messages are almost always returned within one day. Reminder calls for appointments in Laura's office are generally made a day in advance of your appointment. If we don't reach you, we will leave a message. Please call Laura back to confirm. If you do not confirm your appointment by the end of that day, Laura reserves the right to book your time with someone else. If you show up anyway, she will not honor your appointment if she has subsequently scheduled someone else.
Laura does not book appointments with persons under the age of 18.
Appointments are available on Tuesdays, Wednesdays, Fridays, Saturdays and limited hours on Sundays. If snow or other weather related emergencies result in the closing of Pawling schools and town offices, Laura's office will be closed as well. Every effort will be made to call you to reschedule your appointment, so please check your messages.
Cancellations and Missed Appointments
If you have scheduled an appointment, it is your responsibility to arrive on time. Appointments will not be pro-rated due to lateness. Laura's Readings and Reiki sessions are 50 minutes with 10 minutes set aside for final questions or comments and completing your sales transactions. Laura understands that strong emotions may be brought up during a session. The amount of time Laura spends with you is at Laura's discretion. If anyone is acting inappropriately in Laura's office, they will kindly be asked to leave.
Customers who cancel at the last minute or do not show up for their appointment are placed on a Late Cancellations List. They will not be able to book another appointment with Laura without reserving their time with a credit card. A second last minute cancellation or no show may result in a charge to that credit card for the amount of time booked.
If you are late for your appointment by more than 10 minutes, Laura reserves the right to accept a "walk-in" client for that time slot.
When you come in to Laura's office, you will be asked to fill out a New Client Form. If you book a Telephone Reading, we will request payment and address information in advance of your Reading. If you book more than one hour, i.e. a Reiki and a Reading appointment, we will ask for your payment and address information. This information is not shared with anyone, sold to anyone or used in any way to determine any information about you. We may occasionally send mail and/or email to regular clients to inform them of our special offers. If you prefer to not receive information about special offers or discounts, please notify Laura.
Methods of Payment
Laura accepts Visa, MasterCard, American Express, Discover and cash in her office. For Readings via phone, Laura accepts credit cards.
Laura cannot guarantee that your loved ones will communicate with her on demand. She also cannot guarantee that a specific loved one will communicate with her or the length of time they will communicate. If Laura cannot read for you for any reason, or if you find that your Reading is not accurate, you must stop the Reading within the first 10 minutes by telling Laura, and you will not be charged.
Laura does not seek to predict death or illness. Her readings are geared toward allowing you to achieve the best and highest outcomes in your life.
Telephone Readings are scheduled in advance for 1 hour sessions only between the hours of 12:00 pm and 5:00 pm Eastern Time, Tuesdays, Wednesdays, Fridays and Saturdays for domestic callers. Please call 845.244.1767 to schedule a Telephone Reading. All Telephone Readings are paid for by credit card; therefore, we will ask for your credit card information and address when you book your appointment. Telephone Readings are as accurate as "in person" Readings. If you need to reschedule your Telephone Reading and fail to do so resulting in your failure to connect with Laura for the time she has set aside for you, you will be charged for your appointment.
Reiki Sessions are scheduled for 30 minute or 60 minute sessions. Please wear comfortable clothing for your session. Please bring a clean pair of socks to wear during your Reiki session. Please enquire about our Reiki packages.
Reiki works with the energy field of the body. During a Reiki session, you may experience tingling, as well as feel heat or other physical sensations. You may feel very relaxed or fall asleep. You may also feel a little lightheaded. Further, you may feel the release of unhealthy feelings such as anxiety, stress or sadness.